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Marketing

Track social media mentions and sentiment

Monitor Twitter, LinkedIn, and Reddit for brand mentions, analyze sentiment using AI, categorize feedback, and alert your team about important conversations or PR opportunities.

Twitter
LinkedIn
Slack

How it works

1

Scan social platforms for mentions

Continuously monitors Twitter, LinkedIn, and Reddit for your brand name, products, and key personnel.

2

AI analyzes sentiment and context

Advanced sentiment analysis determines if mentions are positive, negative, or neutral with context.

3

Categorizes by urgency and type

Classifies mentions as customer service issues, PR opportunities, or general feedback.

4

Alerts team via Slack for urgent items

Immediate notifications sent to appropriate team members for time-sensitive issues.

Key Benefits

Real-time brand reputation monitoring
Early detection of PR crises
Identify influencers and brand advocates
Competitive intelligence gathering

Common Use Cases

Marketing teams managing brand reputation
Customer service teams handling social complaints
PR agencies monitoring client mentions
Startups tracking product feedback

Ready to get started?

Start with this template and customize it to fit your exact needs. No coding required.

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Track social media mentions and sentiment | AI Workflow Template - Ekinox | Ekinox